Our Mission and Values

Safety

Our customers have the right to freedom from harm, danger, or unwarranted risk. We proactively and continuously strive to create, implement, and maintain a safe work environment that prevents accidents, injuries, or property damage through training, audits, observation, and personal accountability.

Integrity

We will adhere to the business principles listed here within and exhibit our commitment to these principles in all of our interactions with colleagues and customers.

We value accountability, trust, honesty, stability, keeping commitments and loyalty to our vision and goals.

Respect

We prize each other as individuals and strive to treat our work colleagues and customers with honor, decency, and courtesy, in a non-judgmental manner.

We value other people’s views and focus on individual strengths. We exhibit patience and give people the benefit of the doubt. We listen to understand and provide excellent service to our customers and each other.

Transparency

We will strive to be clear, easily understood, straightforward, and honest in all our communications (written, verbal, non-verbal) with our colleagues and customers, unless prohibited by the law of confidentiality.

Empowerment

We invest in the education, creativity, communication, and decision making strength of our colleagues and customers. We value each other and strive to publicly and privately recognize and acknowledge the quality, value, significance, and/or magnitude of each other’s work, behavior, and attributes, as appropriate. We celebrate successes.